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GMAC Mortgage Customer Service

GMAC Mortgage Customer Service can provide you solution to most of your mortgage-related general or specific queries. You can even forward your complaints or get a number of activities done through the customer care department of the company. GMAC Mortgage is a leading provider of mortgage loans in the USA and it has a large number of customers spread across the country. To provide satisfactory services to such a large customer base, a bank needs to have a robust customer care system with options to contact it through multiple channels. Despite complaints and negative reviews regarding its efficacy in recent times, GMAC Mortgage Customer Service continues to be one of the most important departments of the company.

There are many channels to access GMAC Mortgage customer service, but the most used is certainly the automated phone line which is available 24 hours a day and seven days a week. Besides the dedicated phone number, you can get customer service support through email, fax and ordinary post also. Moreover, special phone-numbers exist for hearing-impaired customers and those seeking special services, such as making new loan requests or enquiring about mortgage asset sales and capital markets. Furthermore, it is also possible to send a qualified written request to the bank under RESPA.

GMAC Mortgage Customer Service Phone Number: 1.800.766.4622

GMAC Mortgage Telephone for the hearing-impaired: 1.800.335.9228

New Loan Requests can be made at the following phone number: 1.877.941.4622

Email: First Mortgage customer can email customer service using a secured network, which can be accessed at the following url:

GMAC Mortgage Customer Service Address

Here is the mailing address for making general enquiries:

GMAC Mortgage
Attn: Customer Service
P.O. Box 4622
Waterloo, IA 50704-4622

To send qualified written requests, use the following mailing address:

Attn: Customer Care
P.O. Box 1330
Waterloo, IA 50704-1330

Fax Number: 1-866-709-4744


GMAC Mortgage