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EMC Mortgage Servicing

EMC Mortgage Servicing Corp has a mission to provide the best servicing practices in the industry by complying all laws, regulations and ethical standards. Some of the laws that are applicable to the industry include Fair Debt Collection Practices Act, the Truth in Lending Act, the Fair Housing Act of 1968, the Fair Credit Reporting Act, the Real Estate Settlement Procedures Act and the Equal Credit Opportunity Act. Under the light of these laws and its own stipulated rules and guidelines, EMC Servicing Company acknowledges its responsibilities and the rights of the consumers by providing them a Welcome Package that contains all payment information, coupons, a confirmation that all issues with the previous services have been resolved and the phone numbers and other contact details.

EMC Mortgage Servicing Login

EMC Mortgage Servicing Login interface is the gateway to access the 24 hours automated information system, where you can get all information pertaining to your loan account. You need to have a login user ID and password to sign in to your account online. For any difficulty while logging on, you can call 1-888-609-2370 to get your problems sorted out instantly. Due to transfer of servicing the company is reviewing mortgage loan information of its customers, so you might not be able to see the information online for 15 business days. To get assistance in the protection of electronic data from identity theft, you may call at 877-Fraud-44 (877-372-8344).

EMC Mortgage Loan Servicing allows you to make payments by phone or by sending a mail to a physical address. It also allows you to pay mortgage online via the website, but it doesn't accept credit cards. It has automatic drafting of payments or ACH in place, which can be availed by contacting its customer service department at 1-800-723-3004. To talk to a live person, one can call 800-695-7695 (ext. 7377) or send an email to

EMC Mortgage Servicing Loan Modification

EMC loan services include monthly dispatch of billing statements, posting of payments as soon as they reach the service center and the monitoring of customer accounts to see if proper insurance coverage is maintained.
Customers are notified through letters and phone calls (for up to 60 days) in case there is any lacking in insurance coverage. EMC has a reasonable fee structure for all its servicing jobs and there are many services that it provides free of cost, which include opening of an escrow account, loan modifications, ACH & Automated speed payments, duplicate IRS year-end forms, appraisals & loan documents and credit reporting.

The company wants to see its customers live in their homes and hence, it has put in place a loan workout department. The home retention team of this department aims at providing help to those homeowners who are current in their payments or whose loans have reset or will reset in the coming 60 days. Even if in case of delinquency, loans are evaluated and home retention options are explored before considering the final option of foreclosure. EMC has a number of loan modification options well in place to avoid a possible foreclosure. Besides loan modification, there are options like repayment plan, short sale and Deed in Lieu of Foreclosure to help you save your home. Call 1-800-723-3004 to explore more about EMC hardship assistance programs.

EMC Mortgage Service Center

Your payments should be addressed to the EMC loan servicing center located in Dallas TX. However, if you choose to pay by an overnight delivery, the location will remain the same, but the address will change. Moreover, you can call 1-800-723-3004 to pay by phone or order a payoff statement. To send payment via Western Union's Quick Collect Service, use the code city EMC TX. To contact the customer service department via mail, you should send your correspondence to the customer service department located in Lewisville TX. Here are the complete address details of the mortgage payment processing center.

For ordinary mail

EMC Mortgage Payment Processing Center
P.O. Box 660753
Dallas, TX 75266

For overnight mail

EMC Mortgage Payment Processing Center
1010 Mockingbird Lane Suite 100
Dallas, TX 75247

Phone Number: 1-800-723-3004


EMC Mortgage
Loan Modification