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CCO Mortgage Corp

CCO Mortgage Corp came into existence following a change in the name of the former Charter One Bank, which was purchased by the Royal Bank of Scotland in 2004. Though the name of Charter One still exists in states like Illinois, Michigan and Ohio, its existing customers are now being serviced through CCO Mortgage Corp, which is now a division of RBS Citizens, NA. Their parent company is Citizens Financial Group, Inc., which is now among the top ten largest bank-holding companies in US in terms of assets and deposits.

CCO Mortgage Loan Modification

CCO Mortgage Corp is the servicing division of the Group which offers solutions to all payment-related problems through its secure website. The loss mitigation department can be contacted over phone by dialing 1-800-234-6002 to seek different kinds of loan modification and payment assistance programs. The same phone number can be used when one needs a payoff statement or wants to obtain information regarding a short sale process. Citizens Bank does not want you to part with your home but at times it has to initiate the judicial process of foreclosure, although reluctantly. It is a participant in the refinance and loan modification programs running under the Making Home Affordable Act of the Federal Government.

CCO Mortgage Careers

Citizens Financial Corporation is about $150 billion Company with over 1600 branches and office locations across the country. This has made it a hot employer in Rhodes Island, Virginia, Ohio, Michigan and other states where it has a presence either as Charter One or RBS Citizens. The company offers consistent career growth and smooth employment experience. See the website citizensbank.com to check out CCO Mortgage Careers and current job openings. The employee benefits include 401(k), attractive pension plans and comprehensive insurance programs. Glen Allen VA and Warwick RI are two of the most popularly searched destinations for CCO Mortgage Jobs.

Citizens Bank CCO Mortgage


Someone interested in obtaining a mortgage loan from Citizens Bank can initiate the application process through any of the three ways – online, by phone or by visiting a bank branch in person. You need to create a login ID and password to submit application online and access information on available options, current interest rates, payment address and many other tools and resources. Moreover, by calling 1-888-514-2300 you can also start the process of mortgage application. Call the same number to report complaints against online fraud. For other application-related information, call 1-866-612-6202. For servicing and other information, such as mailing address of insurance department, mortgage subordination, mortgagee clause, fax number, etc, call the customer service department for residential loans at 1-800-234-6002.

Here is the address of Citizens Bank corporate headquarters.

Citizens Financial Group
One Citizens Plaza
Providence, Rhode Island 02903
1-401-456-7000

Here is the address of CCO Mortgage Corp headquarters.

Cco Mortgage Corp
10561 Telegraph Road
Glen Allen, VA 23059-4577

Website: www.ccomortgage.com/


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