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Citizens Bank Mortgage

Citizens Bank Mortgage options include interest only ARM and refinance solutions besides the conventional fixed-rate and adjustable-rate mortgages. Easy home financing process, improved online accessibility, helpful customer service department and great mortgage rates with lock-in facility are some of the features that have made Citizens Bank mortgage a popular option in many US states. These states include Rhode Island, Connecticut, Delaware, New Hampshire, Massachusetts, New Jersey, New York and Vermont where the company operates as RBS Citizens, NA. In Pennsylvania, the loan products under this brand name are being made available by Citizens Bank of Pennsylvania.

Citizens Bank Mortgage Reviews

Both are subsidiaries of Citizens Financial Group, Inc, which is a commercial bank holding company with assets valuing nearly $140 billion. The company is owned by Royal Bank of Scotland, which also acquired Cleveland-based Charter One Bank in 2004, thus strengthening its presence in Illinois, Michigan and Ohio as well. Citizens Bank came into existence in 1828 as High Street Bank in Providence, Rhode Island. After its acquisition by the Scotland-based RBS Group in 1988, it went on to become one of the ten largest banks in the US in recent years.

Charter One Mortgage

Existing Charter One customers should visit in order to check their account status online. Citizens Bank CCO Mortgage Corp also provides detailed information regarding the loan modification programs, short sale process, payoff phone number and the contact details of loss mitigation department & main headquarters and payment address to the existing borrowers. For any complaints or to report online fraud or get more on servicing details, they can call 1-800-234-6002 to contact a customer service representative. They can also call 1-877-CHARTER to contact Charter One official and get information regarding servicing, refinance and loan modification options.

RBS Citizens Mortgage

New customers can visit either or to get the product details and apply online. Among the various loan options you will find a unique Circle Gold Mortgage Advantage that allows you to open a banking account and obtain a rebate of 1/8% on your mortgage rate also. It is often a good idea to buy points in order to reduce interest rates, and thus the monthly payment. Citizens bank offers online mortgage calculator to help you know whether you should buy points as buying these will increase your down payment amount significantly.

Citizens Bank Mortgage Customer Service

The customer service department can be accessed at 1-866-612-6202 to get more information regarding products, calculators & other online tools, closing costs and other fees, payoff statement, application process, and branch locations or a payment service center near your place. To know about mortgagee clause and other details, contact your lender. You can also call 1-888-514-2300 to initiate the application process over phone.


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