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BB&T Mortgage Payment

BB&T Mortgage Payment can be made online as well as by sending a mail to its payment center in Charlotte NC. Options like pay by phone are not available for mortgage customers though they can use the number 1-800-295-5744 to ask questions and discuss issues pertaining to their loans. A grace period of 15 days is generally allowed but to avail the BB&T online bill payment guarantee and receive reimbursement for late fees due to delay by its internal processing system, you need to initiate the payment process before the third calendar day if it is due on the first of each month. It is only wise to use a BB&T mortgage payment calculator and consider all available options (bi weekly and others) before deciding on a loan product so that you can avoid delinquency in future and do not have to take recourse to a mortgage modification program.

BB&T Mortgage Online

The online mortgage payment and other facilities can be availed through BB&T OnLine and MortgageAccess. While the former allows you to pay mortgages online in addition to providing other services, the latter is currently restricted to viewing account details, getting loan & loan activity information, checking escrow balances, and taxes & interest of the previous year, and determining if you can cancel PMI.

BB&T OnLine, on the other hand, is a robust platform to access your home mortgage account and also carry out tasks pertaining to online banking, bill payment, fund transfer, statements and credit card management. Under mortgage services you can pay bills by using the Transfer Service or set up an automatic payment schedule besides accessing escrow account and interest statements, and making a request for loan documents or coupon books. Visit to enroll for or to logon to BB&T OnLine.

BB&T Mortgage Payment Center

BB&T Mortgage Servicing Center, located in Charlotte NC, can be contacted to get current rates, make escrow and other account inquiries, obtain payoff quotes & information on refinance solutions and avail MortgageAccess technical support. Carolinas are where the bank is dominating as the number one mortgage originator and loan servicing company. Thus, payments by mail are usually addressed to the service center located here.

Here is the mailing address for your mortgage payment:

BB&T Mortgage Payment Center
P.O. Box 580506
Charlotte, NC 28258-0506

Mailing address to pay a hazard or flood insurance bill:

Branch Banking & Trust Company
P.O. Box 7933
Springfield, OH 45501-7933
Fax Number: 937-525-8927

Mailing address for supplemental property tax bill:
BB&T Mortgage
Attn: Property Tax Administration
P.O. Box 2387
Greenville SC, 29602
Fax Number: 1-864-242-9529

For any inquiries related to your mortgage loan, or to obtain a payoff statement via fax, call the client service center between 8:30 am - 5:00 pm ET, Monday through Friday. The contact number is given below:

Phone Number: 1-800-295-5744


There could be many more questions that you can satisfactorily answer using one of the several BB&T Mortgage calculators. Follow the link given here to get access to these tools and start using them.


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